Privacy Policy
This Privacy Policy describes how Rapid Routes (“Rapid Routes,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when individuals visit our website or interact with our online services (the “Site”). By accessing or using the Site, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree with these terms, you should discontinue use of the Site immediately.
Rapid Routes collects information that you voluntarily provide, including your name, email address, phone number, company information, delivery-related details, and any other information submitted through contact forms, service inquiries, or communication with our team. In addition, when you visit the Site, we automatically collect certain information such as your IP address, browser type, operating system, pages viewed, referring URLs, access dates and times, and general usage data. We may also use cookies and similar tracking technologies to enhance functionality, personalize user experience, and analyze Site performance. You may disable cookies in your browser settings; however, doing so may limit certain features of the Site.
We use the information we collect to operate, improve, and maintain our delivery and logistics services; respond to inquiries; communicate with prospective and existing clients; evaluate job applications; send updates, service notices, or marketing communications when permitted; and comply with legal or regulatory obligations. Information may also be used for internal analytics, quality assurance, and optimizing the efficiency of our operations. We may use aggregated or de-identified data for business purposes, provided it cannot reasonably be used to identify an individual.
Rapid Routes does not sell personal information. We may share information with trusted third-party service providers who assist with website hosting, analytics, email distribution, payment processing, customer communications, or operational support required to provide our delivery and logistics services. These third parties may only use the information as necessary to perform services on our behalf. We may also disclose information when required by law, governmental request, subpoena, or court order, or when we deem disclosure necessary to protect the rights, property, or safety of Rapid Routes, our users, or the public. In the event of a merger, acquisition, reorganization, or sale of assets, user information may be transferred as part of the business.
Our Site may include links to third-party websites or platforms connected with mapping services, logistics tools, job postings, or industry resources. Rapid Routes is not responsible for the content, privacy practices, or policies of any external websites, and we encourage users to review the privacy statements of those websites before providing personal information.
Rapid Routes implements reasonable administrative, technical, and physical safeguards designed to protect the information we collect. While we work to secure your information, no system or method of transmitting data over the internet is completely secure, and we cannot guarantee absolute protection.
Users have the right to request access to the personal information we maintain about them, to request corrections when information is inaccurate, or to request deletion where applicable under law. Users may also opt out of receiving marketing communications at any time by following the instructions in those communications or by contacting us directly. Individuals in certain jurisdictions, including residents of California and the European Union, may have additional rights. California residents may request disclosures regarding the categories of personal information collected, the sources of that information, how it is used, and the categories of third parties with whom it is shared. California residents also have the right to request deletion of personal information and to opt out of the sale or sharing of personal data; Rapid Routes does not sell personal data. Users in the European Economic Area may have rights concerning data portability, restriction of processing, objection to processing, and withdrawal of consent when applicable.
The Site is not intended for individuals under 13 years of age, and Rapid Routes does not knowingly collect personal information from children. If we become aware that information has been collected from a child under 13, we will promptly delete it from our records.
We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or data practices. Any revisions will be posted on this page with an updated “Last Updated” date. Continued use of the Site following any modifications signifies acceptance of the updated policy.
If you have questions regarding this Privacy Policy, our data practices, or your rights, you may contact Rapid Routes at the email address, phone number, or mailing address listed on our Site.